Although you may have enjoyed free or undervalued shipping, we do incur the original cost of shipping for every order. Note: The standard shipping rate before discount will apply and is non-refundable. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment. Returns will be processed within 5 days upon receipt of your package. Items that were worn, or sent to you as Replacement/Exchange are not refundable or exchangeable.Items without jewelry tag or that have been worn, damaged or altered are not refundable or exchangeable, and will be returned to the customer at their expense.(Custom sizes are those that charge extra $15) Special order items such as those with custom sizes and colors are not refundable and exchangeable.Personalized items with "engravings" and "photos", such as rings, necklaces and bracelets, are non-refundable or exchangeable.That is not our return address and will affect the processing of your return. Note: Please do not send your return to the address on your package. Otherwise, the retail price of the promotional gift will be deducted from the refund. For return, any promotional gifts received must be included with the returned items.Returns or exchanges with no tracking will not be processed.
When returning or exchanging items, customers must use a shipping method that has tracking on it.All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.The time frame for return & exchange must not exceed 60 days from when the original order was received.Items returned without authorization will not be accepted.Returns must be made within 60 days of delivery.Customers will only be charged once at most for shipping costs (this includes returns) No-restocking to be charged to the consumers for the return of the product. Refund amounts for returned items will be credited to you in the same currency and using the same exchange rate as your original tender. If for any reason you're not satisfied with your purchase, please email and we'll provide you with further instructions on where returns should be shipped, and the amount you will be refunded. The time frame for this must not exceed 60 days from when the original order was received. Please note: Items can be exchanged no more than once.
If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 60 days from the delivery date.
We want you to feel comfortable and confident when shopping at SayaBling Jewelry, that’s why we offer a 60 days return & exchange policy.
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